FIA GoDirect Repair Team can help you find reputable, experienced, and trust-worthy shops no matter where you are or where the accident occurred. And because you are using the FIA GoDirect Repair Team, we can absolutely promise the following:
- We will maximize convenience for your clients. When your client chooses a repair shop from our list of participating vendors close to their home or work, repairs can begin with your approval as soon as we send a referral, minimizing unnecessary delay and validating our commitment to getting their vehicle back to them as soon as possible
- You and your client will always receive a comprehensive and detailed estimate of the work to be performed and a thorough explanation of the repair process
- We will be with your client every step of the way, handling the communication with the shop until repairs are completed and your client is 100% satisfied
- We only choose shops with excellent industry
reputations,and vet them to make sure their work product and customer service is of the highest caliber
By choosing FIA GoDirect, your client will receive priority treatment, exceptional customer service, and our guarantee that your client will be 100% satisfied with their repair.
Making your policyholders whole again, with minimal invasion to their lives… To us, that’s just good business.
I’ve been working with Sal and the folks at FIA for many years during my claims handling career, and I must say that they are my go-to firm. They have always shown a high level of professionalism and they are always timely in their reporting.
Constant and Clear
Tailored to your needs