About Us
Who We Are
With vast experience in the claims industry in our management staff, we know that each client and individual claim is unique and has to be treated individually with customization and ability to evolve. Our philosophy and strategy are designed to meet today’s complex and intricate insurance claim demands. FIA is staffed with highly experienced professionals in all claims disciplines enabling us to produce prompt, accurate, thorough adjusting, appraisals and TPA services at a competitive price.
Technology plus hands on, face-to-face relationships allow us to offer what our competitors do not, a unique Family feel relationship that provides Integrity and Accountability at every turn; giving us the FIA way! Please honor us by joining our family and letting us treat you as more than just a number and customer.
Franklin Insurance Adjusters, Inc. began in 2003 as a one-man local operation in Vineland, NJ rapidly grew into a regional firm expanding throughout the Northeast region and into the Midwest. Thanks to Franklin Insurance Adjusters, Inc. making its mission to keep the client’s needs and best interest at heart, the firm has evolved into what is now FIA Group, Inc. FIA Group, Inc. is now a diversified national firm that customizes to the client’s needs.
YEARS OF Leadership
Combined Years of Experience
Happy Clients
Mainland States Covered
Our Mission
TO BUILD AND MAINTAIN STRONG BUSINESS PARTNERSHIPS
The mission of FIA Group is to provide mutually beneficial partnerships with clients in order to provide first quality services in a timely manner and at a fair price.
Our Vision
To continue to grow as a leader within the insurance industry as we diversify into other areas, providing a robust array of services catered to the needs of our clients.
Salvatore J. Gaetano
CEO / Founder
With over 25 years of experience in the claims industry, Sal realized his clients deserved better service, thus he founded FIA.
Kimberly (Kim) Ablard
VP of Operations and Property-Loss Adjusting
Craig Wheeler
VP of Claims
Craig is the longest tenured employee of FIA and has held various multi-line positions from adjusting through management.
Christina Johnson
VP of TPA Services
Samantha Wade
VP of Sales
Yolanda Pratts
Office Manager
Yolanda has been with FIA for over 8 years starting as a CSR and advancing to Office Manager.