In 2003 Sal Gaetano opened the doors to Franklin Insurance Adjusters, Inc. after being approached by clients he worked with during his employment with an adjusting firm that was about to close it’s doors. These clients saw the leadership and customer service acumen in Sal that is required to run an Independent Adjusting firm; so with the support of clients he stepped out on his own.
What began as a one-man local operation in Vineland, NJ rapidly grew into a regional firm expanding throughout the Northeast region and into the Midwest. Thanks to Franklin Insurance Adjusters, Inc. making it’s mission to keep the client’s needs and best interest at heart, the firm has evolved into what is now FIA. FIA is now a diversified national firm that customizes to the client’s needs.
YEARS OF Leadership
Combined Years of Experience
Mainland States Covered
With over 145 years of experience in the claims industry in our management staff, we know that each client and
Salvatore J. Gaetano
CEO / Founder
With over 25 years of experience in the claims industry, Sal realized his clients deserved better service, thus he founded FIA.
VP of Operations
Melissa has over 20 years of experience in the claims industry, encompassing everything from sales to operations.
VP of Claims
Craig is the longest tenured employee of FIA and has held various multi-line positions from adjusting through management.