About Us
Our Story
In 2003 Sal Gaetano opened the doors to Franklin Insurance Adjusters, Inc. after being approached by clients he worked with during his employment with an adjusting firm that was about to close it’s doors. These clients saw the leadership and customer service acumen in Sal that is required to run an Independent Adjusting firm; so with the support of clients he stepped out on his own.
What began as a one-man local operation in Vineland, NJ rapidly grew into a regional firm expanding throughout the Northeast region and into the Midwest. Thanks to Franklin Insurance Adjusters, Inc. making it’s mission to keep the client’s needs and best interest at heart, the firm has evolved into what is now FIA. FIA is now a diversified national firm that customizes to the client’s needs.
YEARS OF Leadership
Combined Years of Experience
Happy Clients
Mainland States Covered
Our Philosophy
With over 115 years of experience in the claims industry in our management staff, we know that each client and
Technology plus
Salvatore J. Gaetano
CEO / Founder
With over 25 years of experience in the claims industry, Sal realized his clients deserved better service, thus he founded FIA.
Craig Wheeler
VP of Claims
Craig is the longest tenured employee of FIA and has held various multi-line positions from adjusting through management.
Michael Allen
VP of Material Damage
Michael is a veteran of the claims industry and brings over 21 years of experience in material damage to our claims team here at FIA.
Jeff Cook
VP of Sales
Jeff has 21 years of successful sales experience and developing relationships in the insurance industry.
Yolanda Pratts
Office Manager
Yolanda has been with FIA for over 8 years starting as a CSR and advancing to Office Manager.