About Us

Who We Are

With vast experience in the claims industry in our management staff, we know that each client and individual claim is unique and has to be treated individually with customization and ability to evolve. Our philosophy and strategy are designed to meet today’s complex and intricate insurance claim demands. FIA is staffed with highly experienced professionals in all claims disciplines enabling us to produce prompt, accurate, thorough adjusting, appraisals and TPA services at a competitive price.

Technology plus hands on, face-to-face relationships allow us to offer what our competitors do not, a unique Family feel relationship that provides Integrity and Accountability at every turn; giving us the FIA way! Please honor us by joining our family and letting us treat you as more than just a number and customer.

Franklin Insurance Adjusters, Inc. began in 2003 as a one-man local operation in Vineland, NJ rapidly grew into a regional firm expanding throughout the Northeast region and into the Midwest. Thanks to Franklin Insurance Adjusters, Inc. making its mission to keep the client’s needs and best interest at heart, the firm has evolved into what is now FIA Group, Inc. FIA Group, Inc. is now a diversified national firm that customizes to the client’s needs.

YEARS OF Leadership

Combined Years of Experience

Happy Clients

Mainland States Covered

Our Mission

TO BUILD AND MAINTAIN STRONG BUSINESS PARTNERSHIPS

The mission of FIA Group is to provide mutually beneficial partnerships with clients in order to provide first quality services in a timely manner and at a fair price.

Our Vision

To continue to grow as a leader within the insurance industry as we diversify into other areas, providing a robust array of services catered to the needs of our clients.

Executive Leadership

 

Salvatore J. Gaetano

Salvatore J. Gaetano

CEO / Founder

With over 25 years of experience in the claims industry, Sal realized his clients deserved better service, thus he founded FIA.

Kimberly (Kim) Ablard

Kimberly (Kim) Ablard

VP of Operations

Kim brings over 25 years of experience in commercial casualty and property claims.  She has a strong background in all facets of claims management.
Ana Smith

Ana Smith

Director of Claims

Ana brings 19 years of insurance experience ranging from desk/field claims handling, risk mitigation, and operational and compliance management to FIA.

Join Our Team!

FIA is always looking for exceptional adjusters to join our team. Become a part of the fastest-growing nationwide adjusting firm today!