About Us

Who We Are

With vast experience in the claims industry in our management staff, we know that each client and individual claim is unique and has to be treated individually with customization and ability to evolve. Our philosophy and strategy are designed to meet today’s complex and intricate insurance claim demands. FIA is staffed with highly experienced professionals in all claims disciplines enabling us to produce prompt, accurate, thorough adjusting, appraisals and TPA services at a competitive price.

Technology plus hands on, face-to-face relationships allow us to offer what our competitors do not, a unique Family feel relationship that provides Integrity and Accountability at every turn; giving us the FIA way! Please honor us by joining our family and letting us treat you as more than just a number and customer.

Franklin Insurance Adjusters, Inc. began in 2003 as a one-man local operation in Vineland, NJ rapidly grew into a regional firm expanding throughout the Northeast region and into the Midwest. Thanks to Franklin Insurance Adjusters, Inc. making its mission to keep the client’s needs and best interest at heart, the firm has evolved into what is now FIA Group, Inc. FIA Group, Inc. is now a diversified national firm that customizes to the client’s needs.

YEARS OF Leadership

Combined Years of Experience

Happy Clients

Mainland States Covered

Our Mission


The mission of FIA Group is to provide mutually beneficial partnerships with clients in order to provide first quality services in a timely manner and at a fair price.

Our Vision

To continue to grow as a leader within the insurance industry as we diversify into other areas, providing a robust array of services catered to the needs of our clients.

Executive Leadership


Salvatore J. Gaetano

Salvatore J. Gaetano

CEO / Founder

With over 25 years of experience in the claims industry, Sal realized his clients deserved better service, thus he founded FIA.

Kimberly (Kim) Ablard

Kimberly (Kim) Ablard

VP of Operations and Property-Loss Adjusting

Kim brings over 25 years of experience in commercial casualty and property claims.  She has a strong background in all facets of claims management.
Craig Wheeler

Craig Wheeler

VP of Claims

Craig is the longest tenured employee of FIA and has held various multi-line positions from adjusting through management.

Christina Johnson

Christina Johnson

VP of TPA Services

Christina is a veteran of the claims industry and brings over 25 years of experience in property and casualty claims to our team.
Samantha Wade

Samantha Wade

VP of Sales

With 15+ years of experience in the Insurance industry, Sam has developed a unique approach of advocating for clients. She is a 620 All-lines Adjuster, Certified Professional Service Representative, and credits her EQ to what makes her different.
Yolanda Pratts

Yolanda Pratts

Office Manager

Yolanda has been with FIA for over 8 years starting as a CSR and advancing to Office Manager.

Join Our Team!

FIA is always looking for exceptional adjusters to join our team. Become a part of the fastest-growing nationwide adjusting firm today!